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The idea for this post came from noting lately that people are just blanketing the social media airwaves with lots of content, lots of links, and lots of “look at me” “like me” “buy from me” type messaging. While some degree of self promotion is acceptable (and expected) within the social media space, there are effective (and noneffective) ways of getting noticed.
It’s important to understand how to get attention and manage attention within the social media space. As I’ve been spending more time lately on Twitter, I’ve been noticing more often how many people are yelling into the wind.
Yelling is pushing
The way I think of it, “yelling into the wind” means you keep pushing your ideas, thoughts, agenda- without taking part in any conversation or providing relevant links or substantive content. As I noted above, it means that your updates consist mainly of talking AT people, rather than with them, and your main focus is to try and move people to buy from you. While, again, you can sell in social media, the general approach is more of soft selling, typically, than a direct imperative.
As you think about sharing good content and taking part in the conversation, you might be wondering, “does this mean each and every contribution I share has to be unique or brilliant?” Luckily, the answer is No. Not saying that you’re not brilliant, but, frankly, who needs that much pressure?
4 types of tweets
As I scanned my own set of Twitter updates, I noted that I seem to routinely offer one of four kinds of content. The four kind of updates are: ones where I’m advancing my brand, ones where I’m sharing good information, ones where I’m connecting more deeply with friends and colleagues, and ones where I’m advancing my authority or expert status. Let’s analyze each of these more thoroughly:
1. Advancing your brand
Advancing your brand helps people know you better on a quasi-personal level. These updates are not as mundane as what you had for breakfast, but they might include something fun or interesting you’re doing, which helps people know more about you.
In my case, these include updates about my pottery classes, upcoming concerts I’ve bought tickets for, and the like. They might also include other hobbies or interests I have, or unique ideas that just occurred to me.
As I’ve been traveling quite extensively over the past few months, my updates have rounded out to include pictures of places I’ve visited, as well as commentary on restaurants and attractions. My goal with these type of updates is to promote myself in a certain way- as an action-taker, and someone who is interested and active in life. This works because I want to work with clients who are like this too- and it’s interesting to note that people who connect with me because of my hobbies often end up working with me in some capacity.
Showcase what demonstrates who you are.
2. Sharing good and useful information
These would be updates that show people the causes and issues which matter to you. These can also help advance your brand, and help you make new connections, so these serve many purposes. Remember that most people are humanitarian, and are attracted to others who want to make a difference. When you can share about causes you’ve contributed to, or which are important to you, this helps people know and like you.
Sharing good information updates would also be ones where you are providing links or information to interesting news or relevant issues to your target audience. When you are viewed as a valuable contributor to social media, people are more naturally going to pay attention and respond to the content you share.
Share information relevant to you and your audience.
3. Engaging in direct conversation
Direct conversation helps you connect more deeply with people you already know. These are conversations about events you might be attending together, as well as updates where you compliment or promote someone for their achievements or contributions. The goal with these is to make sure they are relevant and significant- not just “we bought new purses at the mall”- but instead, “Susan showed her amazing fashion sense and helped me pick out a fabulous new purse.”
Think acknowledgements, not just statements.
4. Building your expertise or authority
Again, there is overlap between this subset and the others. The goal of these updates is to demonstrate that you are careful, conscientious, and well versed on the issues impacting your industry. These help build your brand, and can often bring you new business opportunities.
For example, recently, I answered questions about Joomla, WordPress, and psychology- each of which is an area of expertise for me. One of the people I helped actually hired me to consult with them on their WordPress blog. So these kinds of updates do work for business.
Demonstrate your authority, when appropriate.
What’s your Twitter focus?
So take a look at your own particular stance and positioning within your social media sphere. Are you focusing too heavily on one kind of update, at the expense of the others? Remember that people like to do business with people they like and respect. You can assist the development of these feelings by offering different kinds of updates conscientiously and with intention. If you pay attention to this advice, you’ll be sure to get noticed by the people you most want to reach.
So what do you think? Are there other kinds of updates you think should be on this list? Or do you have any comments about this content? Please feel free to share below.
If you’d like to access my audio, “Psychological Strategies for Building Social Media Influence”, you can get the free audio here
Rachna Jain is the amazingly energetic entrepreneur driving
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and techniques in social media marketing.
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