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4 Types of Tweets: Don’t Yell Into the Wind!

(Reading time: 4 – 7 minutes)

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megaphoneThe idea for this post came from noting lately that people are just blanketing the social media airwaves with lots of content, lots of links, and lots of “look at me” “like me” “buy from me” type messaging. While some degree of self promotion is acceptable (and expected) within the social media space, there are effective (and noneffective) ways of getting noticed.

It’s important to understand how to get attention and manage attention within the social media space. As I’ve been spending more time lately on Twitter, I’ve been noticing more often how many people are yelling into the wind.

Yelling is pushing

The way I think of it, “yelling into the wind” means you keep pushing your ideas, thoughts, agenda- without taking part in any conversation or providing relevant links or substantive content. As I noted above, it means that your updates consist mainly of  talking AT people, rather than with them, and your main focus is to try and move people to buy from you. While, again, you can sell in social media, the general approach is more of soft selling, typically, than a direct imperative.

As you think about sharing good content and taking part in the conversation, you might be wondering, “does this mean each and every contribution I share has to be unique or brilliant?” Luckily, the answer is No. Not saying that you’re not brilliant, but, frankly, who needs that much pressure?

4 types of tweets

As I scanned my own set of Twitter updates, I noted that I seem to routinely offer one of four kinds of content. The four kind of updates are: ones where I’m advancing my brand, ones where I’m sharing good information, ones where I’m connecting more deeply with friends and colleagues, and ones where I’m advancing my authority or expert status. Let’s analyze each of these more thoroughly:

1. Advancing your brand

Advancing your brand helps people know you better on a quasi-personal level. These updates are not as mundane as what you had for breakfast, but they might include something fun or interesting you’re doing, which helps people know more about you.

In my case, these include updates about my pottery classes, upcoming concerts I’ve bought tickets for, and the like. They might also include other hobbies or interests I have, or unique ideas that just occurred to me.

As I’ve been traveling quite extensively over the past few months, my updates have rounded out to include pictures of places I’ve visited, as well as commentary on restaurants and attractions. My goal with these type of updates is to promote myself in a certain way- as an action-taker, and someone who is interested and active in life. This works because I want to work with clients who are like this too- and it’s interesting to note that people who connect with me because of my hobbies often end up working with me in some capacity.

Showcase what demonstrates who you are.

2. Sharing good and useful information

These would be updates that show people the causes and issues which matter to you. These can also help advance your brand, and help you make new connections, so these serve many purposes. Remember that most people are humanitarian, and are attracted to others who want to make a difference. When you can share about causes you’ve contributed to, or which are important to you, this helps people know and like you.

Sharing good information updates would also be ones where you are providing links or information to interesting news or relevant issues to your target audience. When you are viewed as a valuable contributor to social media, people are more naturally going to pay attention and respond to the content you share.

Share information relevant to you and your audience.

3. Engaging in direct conversation

Direct conversation helps you connect more deeply with people you already know. These are conversations about events you might be attending together, as well as updates where you compliment or promote someone for their achievements or contributions. The goal with these is to make sure they are relevant and significant- not just “we bought new purses at the mall”- but instead, “Susan showed her amazing fashion sense and helped me pick out a fabulous new purse.”

Think acknowledgements, not just statements.

4. Building your expertise or authority

Again, there is overlap between this subset and the others. The goal of these updates is to demonstrate that you are careful, conscientious, and well versed on the issues impacting your industry. These help build your brand, and can often bring you new business opportunities.

For example, recently, I answered questions about Joomla, WordPress, and psychology- each of which is an area of expertise for me. One of the people I helped actually hired me to consult with them on their WordPress blog. So these kinds of updates do work for business.

Demonstrate your authority, when appropriate.

What’s your Twitter focus?

So take a look at your own particular stance and positioning within your social media sphere. Are you focusing too heavily on one kind of update, at the expense of the others? Remember that people like to do business with people they like and respect. You can assist the development of these feelings by offering different kinds of updates conscientiously and with intention. If you pay attention to this advice, you’ll be sure to get noticed by the people you most want to reach.

So what do you think? Are there other kinds of updates you think should be on this list? Or do you have any comments about this content? Please feel free to share below.

If you’d like to access my audio, “Psychological Strategies for Building Social Media Influence”, you can get the free audio here


Rachna Jain is the amazingly energetic entrepreneur driving Social Media Marketing Strategies, where you will find in-depth discussion of the latest technology and techniques in social media marketing.

How Social Networks Are Changing Psychology

(Reading time: 5 – 8 minutes)

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socialnetworksWith all the emphasis on the “social” in social media, there is a growing interest in how social networking is changing our interpersonal psychology.

In fact, I was recently interviewed for an article on this very topic. It was an interesting interview because it moved me to think more deeply about the ways in which rapid, instant communication and information sharing is impacting our personal perspectives and relationships. And I believe it is having discernible effects.

3 keys for social network psychology

From a personal perspective, I see social networks as changing our psychology in three key ways:

  1. We find it easier to compare ourselves to others.

    This can have pros and cons, of course- dependent, most of the time, on whether we are doing “better than” or “worse than” those in our social networks. The problem with comparing ourselves to others is that we’ll always find people who are better, or worse, than us. Clearly, our own sense of self and personal viewpoint needs to rely on something else than social comparisons.

  2. We have access to more resources than ever before.

    If you are stuck or need help, you can ask on Twitter, and get almost instant feedback or solutions. This can be a life-saver, or, at minimum, very useful, depending on your context and circumstances. By having more access to resources, we are better able to reach our personal goals, which can help us feel more confident and secure.

  3. We can approach people more easily and more fluidly.

    It’s easy to send a Facebook “poke” or a small gift to someone you’d like to meet, but haven’t yet met. This can be a low stress, low rejection way to make contact. Access via social networks can help us live into the idea that there are only a few people separating us from people we’d most like to know. (The “six degrees of separation” idea.)

These are all great benefits, but there is a cost.

Cost of social networking

What are the downsides of social networking in terms of our personal psychology?

  1. We might mistake digital intimacy for true intimacy.

    True intimacy comes from shared experiences and shared meaning, most of which occur real-time, face to face. It can be easy to get caught up in your own hype or your own online popularity, without remembering that when the computer shuts down, so does your social life. We need a balance between digital and real-life intimacy in order to be truly fulfilled.

  2. We might regret high levels of transparency.

    I often tell clients, “Google never forgets”, which means that items you post online will mostly likely be accessible forever- or, at least, for a very, very long time. If you post something in a fit of anger, or with poor judgment, you might be living with regret about this for a long time. Feeling regret and shame around something you did, which you can’t control, has huge psychological implications.

  3. We get caught up in numbers, forgetting its about relationships.

    Ok, admit it, when you log into Twitter, don’t you check on your number of followers? I know I do. Partly, of course, this is to make sure my ideas and messages are being well received- but, also, of course, it’s a sign of growing popularity and increasing reach.

Is fame the answer?

So many of us want to be famous, and social media gives us a chance to experience that rush of attention and focus. Who wouldn’t want to be seen as a “social media rock-star?” The reality is, though, that in terms of real relationships, our capacity to be deeply connected to people is limited to about 10 people.

Even if you have thousands in your tweetstream, my belief is that the functional benefit to you does not increase exponentially as your followers grow.

Certainly, more followers or friends means more pathways of information distribution. But there will always be a core group who will focus on you, invest in you, and purchase from you; and it takes more than a few Tweets to activate larger and growing numbers of these people.

In terms of relationships (and I’ll write more about this in another post), I see social networks as changing our relationships in very significant ways, too.

We know more, and faster

We have greater real-time updates of what people are doing- this can help us understand them better, in ‘micro-slices’ because we see how and where they are investing their time and energy. We can read profile pages and learn new things about people we know and love. Of course, the greater access to knowledge also increases the rate of and rapidity of communication, which can sometimes leave us scattered and unfocused because we have too much information coming in at once.

It is easier to ’shadow’ key people in our lives (or people we want to know), we can more easily “social engineer” meetings and connections. We might find it easier to make small talk, because we already know something about the person from his/her blog or podcast.

At the end of the day, social networks are useful for helping us find others like us– but do not trump the immediacy and benefits of real-time, real-life conversation. It is easy to be seduced into thinking that everyone in your social network is paying attention to you, all the time, but that is most likely not the case.

Who pays most attention to you?

The people who pay most attention to you are going to be those who meet you in real life, spend time with you, or are referred by other people. In order to most fully benefit from social media, we need to focus on both online AND offline connections. This means that you build a network of people online, and also aim to meet them in real life as soon as you can. Similarly, you must also build a network of “in-town” connections who can provide a sounding board, direct referrals, or other kinds of “real life” assistance.

When you focus on building both online and offline networks, you’ll have the best of both social worlds.

What strategies do you use to maintain strong relationships online and offline? Please give us your best ideas below.

And, if you’d like to access my 21 lesson e-course on building influence in social media, you can do that here: Build Influence e-course


Rachna Jain is the amazingly energetic entrepreneur driving Social Media Marketing Strategies, where you will find in-depth discussion of the latest technology and techniques in social media marketing.